Terms and Conditions

We endeavor to provide the best possible service using the skills and knowledge that we have acquired during many years of working in the IT support business. For legal reasons it is necessary to state that all work carried out by CWS (Computers Without Stress) is under full understanding of the following terms and conditions:

1. No liability can be accepted for equipment, parts, data and/or media whilst in the possession of CWS (Computers Without Stress). We will, of course, take the best possible care of the above wherever possible.
2. All work is performed on the understanding that all data on systems worked on by CWS (Computers Without Stress) has been previously backed to separate media (tape, DVD, hard disk, etc). No liability can be accepted for data loss of any kind. We can, of course, provide a reliable backup and/or image of data at normal rates.
3. All equipment, parts, data and/or media remain the property of CWS (Computers Without Stress) until the invoice is settled in full. The above may be removed by CWS (Computers Without Stress) if the invoice has yet to be settled.
4. Unless otherwise stated, all invoices are payable immediately on presentation.
5. No compensation will be available for any delay or rescheduling. Of course, we will always do our very best to be punctual.
6. All information on the site is subject to changes. No warranties implied or otherwise are made regarding the suitability of the information provided on this site. We will not be liable for special, incidental, consequential, indirect or other similar damages arising from the transfer, storage, or use of the information stored here in.
7. The "No Fix, No Fee" offer applies only to problems that CWS (Computers Without Stress) are technically unable to fix and not due to an unwillingness of the customer to purchase the necessary parts or labour required to fix the problem.

None of the above is designed to have any detrimental effects on your statutory rights as a customer. We will be happy to discuss any concerns you may have about the above or any other part of this site or the services provided.